Genius Market Seller Rules

Selling on Genius Market is your opportunity to connect with gamers worldwide—but we’re serious about keeping the marketplace safe and trustworthy. Breaking these rules can lead to your account being suspended or permanently banned. Review these guidelines carefully to avoid penalties and keep transactions smooth.

Order Delivery Guidelines

  1. Deliver on Time
    Make sure orders are delivered within the stated delivery window. Frequent delays or missed deliveries may lead to listing removal or account action.

  2. Late or Partial Deliveries
    If you expect a delay or need to deliver in parts, get the buyer’s approval first. Late or partial deliveries without agreement may result in a full refund to the buyer.

  3. Mark Orders as Delivered Only When Complete
    Only mark an order as delivered once everything has been fully delivered. Marking early (undelivered or incomplete) may make the buyer eligible for a refund if a dispute is opened.

Prohibited Practices

  1. No Scamming or Fraud
    Any attempt to defraud buyers results in immediate enforcement action, up to permanent removal. Zero tolerance.

  2. Keep Communication on Genius Market
    All communication must stay inside Genius Market messages. Sharing external contact details (Discord, Skype, WhatsApp, etc.) is not allowed, unless a specific order type explicitly requires voice coordination.

  3. No Advertising
    Do not promote other sites, personal shops, or unrelated marketplaces anywhere on Genius Market.

  4. External Payments Are Forbidden
    All payments must be processed through Genius Market. Discussing or arranging off-platform payments is strictly prohibited.

  5. Be Respectful
    Keep communication professional. Harassment, threats, hate speech, or abusive language is not tolerated—even during disputes.

Dispute Handling

  1. Fast Response Required
    If a dispute is opened, respond quickly with proof of delivery or a clear solution. Not responding in time may result in an automatic refund.

  2. Proof of Delivery
    Provide proof immediately after completing delivery (screenshots, transaction logs, relevant confirmations). This helps prevent disputes and speeds up resolutions.

Feedback and Marketplace Integrity

  1. Respect Buyer Feedback
    Feedback helps keep the marketplace healthy. Manipulating, pressuring, or retaliating over honest feedback is not allowed.

  2. Respect Other Sellers
    Do not attack, harass, or slander other sellers. Professionalism is required.

Marketplace Guidelines

  1. Funds May Be Held for Fraud Cases
    If fraud is confirmed, Genius Market may hold funds for a limited period to cover refunds and protect affected buyers.

  2. No Randomized Listings
    Lottery-style offers (example: “50% chance to win a rare skin”) are prohibited.

  3. Original Listings Only
    Do not copy other sellers’ titles or descriptions. Your listings must be original and clearly written.

  4. Realistic Pricing
    Misleading pricing (bait pricing, intentionally inaccurate pricing) is not allowed.

  5. Correct Categories
    List items under the correct game and category to avoid confusion and enforcement actions.

Seller Requirements

  1. Age Requirement
    Sellers must be at least 18 years old.

  2. One Seller Account
    Only one seller account per person is allowed unless Genius Market explicitly authorizes additional accounts for a verified team setup.

Improving Your Listings

  1. Keep It Clear
    Titles and descriptions should be concise, accurate, and easy to understand. Avoid filler or unrelated text.

  2. No Copyrighted Images
    Do not use copyrighted assets from game developers in your profile or listings unless you have permission.

By selling on Genius Market, you agree to follow these rules and maintain a safe, reliable marketplace. Violations may lead to account action. Happy selling.